Introduction of salesforce
Salesforce is a cloud computing technology. It is available on cloud, no need install any software and no hardware required.
In salesforce.com you can develop our own applications or if you need any application on demand, you can buy from app exchange.
App Exchange is a market place to sell our custom applications and to buy applications from app exchange.
The company was founded in 1999 by former Oracle executive Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez as a company specializing in software as a service (SaaS).[5] Harris, Moellenhoff and Dominguez, three software developers previously at consulting firm Left Coast Software, were introduced to Benioff through friend and former Oracle colleague Bobby Yazdani.[6] Harris and team wrote the initial sales automation software, which launched to its first customers in the fall of 1999.[7]
In June 2004, the company's initial public offering was listed on the New York Stock Exchange under the stock symbol CRM and raised US$110 million.[8] Early investors include Larry Ellison, Magdalena Yesil, Halsey Minor, Stewart Henderson, Mark Iscaro, and Igor Sill of Geneva Venture Partners, as well as Nancy Pelosi.
In October 2014, Salesforce announced the development of its Customer Success Platform to tie together Salesforce's services, including sales, service, marketing, analytics, community, and mobile apps.[9]In October 2017, Salesforce would be launching Facebook Analytics tool for B2B marketers
Advantages;-
- It reduces the cost
- Increased storage
- Simple user interface that is well received by users
- Flexibility
- we can access from any location
- Low maintinance and Low cost
- Salesforce will have Multi- tenent Architecture
Salesforce have three types of Releases
- Summer Release
- winter Release
- Spring Release
Different Products of Salesforce
Salesforce .com offers everything we need to transform our business into a social Enterprise, so we can connect to customers and employees like never before with no software or hardware to install, we are up and running and seeing a positive impact on business quickly with salesforce.com.
- Force.com;- Force.com is the cloud platform to automate and extend the business by developing the application.
- Radian6;- It is the social media monitoring and engagement platform This will be responsible for Listen analyze and enage in conversations with customer on public social web.
- Site.com;- Design and publish websites, social pages, templates with the first web in the cloud. It's built for social, so we can easily add Twitter streams facebook likes and more.
- Heroku:- Heroku is a cloud application platform a new way of building and deploying web pages
- Data.com;- It deals with correct data.
- Database.com;- It is the only database service natively built for social enterprise.
- AppExchange;- Appexchange is the directory where we can get the in-built application from the Appexchange and we can use it.
- Chatter;- It will boost employee productivity with a private and secure social network for company for internal communication.
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